FAQs
HOW DOES YOUR APPAREL FIT?
We recommend checking out the size guide shown in every product listing for an idea at how the item fits. You can always send an email to hello@culturatradingco.com with any additional sizing questions.
DO YOU DO CUSTOM ORDERS?
Unfortunately, we do not do custom orders.
ORDERS, EXCHANGES & RETURNS?
Shipping typically takes 3-4 business days. Express shipping is available at check out. If you have received the wrong size/item, or a defective product,
Please write us an e-mail to hello@culturatradingco.com so we can resolve the issue! All damaged/incorrect order cases must be started within seven (7) days of package arrival.
Exchanges and Returns
Because every item is made to order, we do not accept returns. In the case of a sizing issue, please contact us within (7) days of delivery. In most cases we will allow an exchange for another size of the same design or store credit in the amount paid for the item. In the event of any return or exchange, the buyer is responsible for return shipping.
To be eligible for an exchange, your item must be unused, unworn and in the same condition that you received it. It must also be in the original packaging.
If there is any defect or other issue with your product or delivery, we ask that you email us as soon as possible and we will try to make it right on a case by case basis.
To be eligible for an exchange, your item must be unused, unworn and in the same condition that you received it. It must also be in the original packaging.
If there is any defect or other issue with your product or delivery, we ask that you email us as soon as possible and we will try to make it right on a case by case basis.
HOW ARE YOUR SHIRTS MADE?
Everything is made by using a commercial grade heat transfer process. This allows us to use vibrant colors and adjust the print size for the size of the shirt while keeping costs to the consumer down. Every item is handmade by us.
HOW SHOULD I CARE FOR MY SHIRT?
We recommend washing inside out with cold water on the delicate cycle. Dry on low heat or hang to dry. Do not bleach. If ironing, please cover the design with parchment paper.
WHERE CAN I FIND DISCOUNTS?
MY QUESTION WASN'T ANSWERED CAN I TALK TO YOU PERSONALLY?
Yup! Please send an email to hello@culturatradingco.com and our team will get right back to you. All emails will be answered within 24 hours Monday through Friday.